Privacy Policy
How We Collect, Use, and Protect Your Personal Information
Last updated: 12/20/2025
At Sky Genesis Enterprise, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, products, and services.
We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the jurisdictions where we operate.
Information We Collect
We may collect the following personal information:
- Full name and contact details
- Professional information
- Account credentials
- Communication preferences
We automatically collect information about how you use our services:
- IP address and device information
- Browser and operating system
- Pages visited and time spent
- Click patterns and navigation
We use cookies and similar technologies to:
- Remember preferences and settings
- Analyze traffic and behavior
- Provide personalized content
- Ensure security and prevent fraud
How We Use Your Information
To provide, maintain, and improve our services
To respond to your inquiries and send important updates
To customize your experience and provide relevant content
To understand usage patterns and improve our offerings
To protect our services and prevent fraudulent activities
To comply with legal obligations and regulatory requirements
Legal Basis for Processing
Data Sharing and Disclosure
Service Providers
Third-party companies that help us operate our business (cloud providers, payment processors, analytics services)
Business Partners
Trusted partners with whom we jointly offer services
Legal Authorities
When required by law, court order, or government regulation
Business Transfers
In connection with mergers, acquisitions, or asset sales
We never sell your personal information to third parties for marketing purposes.
Data Security Measures
- End-to-end encryption for data transmission
- AES-256 encryption for data at rest
- Regular security audits and penetration testing
- Multi-factor authentication for access control
- Intrusion detection and prevention systems
- Employee background checks and training
- Need-to-know access principles
- Regular security awareness programs
- Incident response procedures
- Business continuity and disaster recovery plans
Data Retention Periods
| Data Type | Retention Period | Legal Basis |
|---|---|---|
| Account Information | Until account deletion | Contractual necessity |
| Transaction Data | 7 years | Tax and legal requirements |
| Analytics Data | 26 months | Legitimate interest |
| Marketing Communications | Until consent withdrawn | Consent |
| Support Tickets | 3 years | Service improvement |
Your Privacy Rights
Request a copy of your personal data
Submit a data access request
Correct inaccurate or incomplete data
Update your profile or contact us
Request deletion of your personal data
Submit a deletion request
Receive your data in a machine-readable format
Request data export
Limit how we process your data
Submit a restriction request
Object to processing of your data
Submit an objection request
International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure adequate protection through:
- Standard Contractual Clauses (SCCs) approved by European Commission
- Binding Corporate Rules (BCRs) for intra-group transfers
- Adequacy decisions for countries with EU-approved data protection laws
- Additional technical and organizational security measures
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to remove that information immediately.
Parents or guardians: If you believe your child has provided personal information to us should contact us immediately at privacy@skygenesisenterprise.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of any material changes by posting the updated policy on our website and sending you an email notification.
- Updated policy posted on website
- Email notification for material changes
- 30-day notice for significant modifications
Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact our Data Protection Officer:
This Privacy Policy was last updated on 12/20/2025and is effective as of that date.
For questions about your privacy or to exercise your rights, please contact our Data Protection Officer.